Frequently Asked Questions

Are my patient and billing data secure?

Absolutely. We follow strict privacy and PHIPA‑compliant standards. All data is stored, transmitted, and managed securely on Canadian data storage units to protect both your practice and your patients.

How does your billing service work?

We securely receive your billing information, submit claims on your behalf, track payments, and follow up on unpaid or rejected claims, RA reconciliation and monthly reporting. Our remote service helps healthcare providers reduce administrative workload, improve billing accuracy, and focus on patient care.

Simple. Secure. Professional. From submission to payment, we manage the billing process for you.

How much do your services cost?

We offer percentage‑based pricing for OHIP and flat fee + percentage based for Non-OHIP/Third-Party. Pricing is flexible and tailored based on your billing volume and service needs. There are no hidden fees or long‑term contracts.

Can you help me recover missed or unpaid billings?

Yes. We offer historical billing audits to identify missed fee codes, underbilling, and lost revenue from previous months. Many physicians are surprised by how much income we can recover.

How can I contact you or learn more about you?

You can reach us by email, phone or our contact page. We are always happy to answer your questions.

You can explore other sections of this website, such as the "About Us" page to learn more about our company.

Do you handle rejected or returned claims?

Yes. We review and correct all errors, manage resubmissions, and follow up on outstanding claims to ensure you receive the full payment you’re owed.

What types of billing services do you provide?

We provide complete OHIP, Non‑OHIP, WSIB, UHIP, Blue Cross, IFH & Military claims and Third-Party Insurance medical billing services. We also support out‑of‑province billing.

Do you work with new physicians or locums?

Yes. We specialize in helping new physicians, residents, and locums get started with:
OHIP registration
Billing number setup
One‑on‑one training

We help you start billing correctly from day one.

How do I send you my billing information?

You can send billing via:
CAB billing software
Secure online portal
Fax (if preferred)
App- or scan‑based uploads
Paper day sheets (we enter them for you)

We adapt to your workflow — not the other way around.

What types of specialists do you work with?

We support all specialties including specialty physicians such as internal medicine, psychiatry, surgeons & neurosurgeons, cardiology, geriatrics, and multidisciplinary practices.